Our Mission is to positively impact our clients and our industry with the knowledge, expertize and inspiration to empower them to develop a clinical laboratory, in a responsible and ethical manner.
“Our vision is to be the most sought after and respected trusted advisors in the Clinical Laboratory business.”
We aim to achieve this vision by working with amazing people, passionately investing in education, cutting edge technology with a high level of attention to detail that satisfies and exceeds the expectations of our customers.
Core Values express how we live out our beliefs that guide, direct and represent how we do what we do. Beliefs lead to values, and values are demonstrated through action.
We believe that to truly succeed in business, as in life, every organization must live an easily definable, actionable set of values that consistently drives motivation and results.
We strive to live our values by example. Here’s what they mean to us:
We believe the key to leading any successful business is Integrity. As our mentor, John C. Maxwell, said in his book, “Leadership is about the Integrity of one’s Character…” He wrote: “Character Is More than Talk: Anyone can say that he has integrity, but action is the real indicator of character.
In the laboratory business, many claim Integrity, but few actually deliver when it’s needed most. We must always be careful not to be swayed by flattery, BS, or the temptation to compromise our principles for profit.
As caregivers, we have a responsibility to care for those we serve, and it’s more than upholding an ethical code; its being true to “Who you are” and standing firm on this in Integrity
Modern leaders with any degree of self-awareness recognize that they don’t know — and can’t know — enough to be qualified to lead the development of a highly complex clinical laboratory. These are the people we choose to work with, and only these.
Success for us is based on creating and maintaining relationships of trust and confidence. Once we earn this, the rest takes care of itself.
Our approach is to first establish a genuine connection with you that reflects an authentic spirit of caring and common benefit. These combined qualities create a culture of real collaboration and trust.
Leveraging the strengths and talent of others into a highly collaborative effort takes a special group of people. We like to believe that it doesn’t stop at our doors, but extends to yours. Our clients are valuable members of our team that supports and celebrates each other’s success.
We embrace THE OZ PRINCIPLE accountability covenant:
See it, Own it, Solve it, Do it.
Living a balanced lifestyle is an essential value that we encourage and model to our team and customers. Without balance, we loose integrity, connection and accountability. We promise to maintain our balance, as a way to serve you in excellence.